Category Archives: Troubleshooting

Blog entries in which a solution is provided to a hardware or software issue.

Troubleshooting Shockwave Player

I encountered a problem the other day while trying to access shockwave player to view an application on Google Chrome. The site would not let me access the information I needed and the error message it provided me with suggested I download Adobe Reader X and provided a link to do so. After downloading the program and accessing the information I required from the website anew, I encountered the same error message. Continue reading

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Week of troubleshooting

This past week Stephanie, Anthony and I have been very active in Schooldude, working with tickets this past week. We completed a number of different tickets this week including three computers that were having issues in the language lab. The problems included two computers that were having issues starting up and a third that had an issue with the audio and microphone. In terms of fixing the two computers with start up problems they just needed to be rebooted. Continue reading

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